SSL

Delivery

Delivery of Canvases and Stretcher Bars
   
Q. How Long Will It Take to Arrive?
A.
All Canvases and Stretcher bars are made to order. Our normal manufacturing time is 5-6 working days, after which they are despatched (leave our workshops).
 
For England,Wales and Scotland (excluding Highlands):
 
If you choose  Royal Mail First Class then it may take up to 48 hours after despatch to arrive. Only availbale for certain orders.
 
If you choose Silver Delivery your order will be there the day after despatch
 
If you Choose Gold Delivery your order will be there the day after despatch by 12pm
 
If you Choose Saturday Delivery your order will be delivered on a Saturday.
 
For Scottish Highlands, Grampian Region & Isle of Wight:
 
Standard delivery is normally 1-3 days from despatch. Royal Mail First Class as Above
 
For UK Offshore, the Republic of Ireland and Europe:
 
Standard delivery is normally within 5-7 days from despatch.
 
Art materials in stock are usually despatched within 48 hours of us receiving the order.
   
Q. What is the cost for shipping?
A.
The delivery options are presented to you in your shopping cart at checkout. These are based on the weight of the items ordered (including an allowance for packaging costs). The price breakdown as follows:
 
For England,Wales and Scotland (excluding Highlands & Grampian ):
 
Royal Mail First Class
0-1kg = £3.33
 
Silver Delivery
1.1kg - 2kg = £6.70
2.1kg - 4kg = £9
4.1kg - 10kg = £11
10.1kg - 20kg = £14
21kg- 40kg = £17
41kg - 60kg = £20
61kg - 80kg = £25
81kg - 100kg = £30
101kg - 200kg = £40
201kg and over £55
 
Gold Delivery
Up to 80kg = £29.38
 
Saturday Delivery
Up to 80kg = £32.90
 
For Scottish Highlands,Grampian Region
1.1kg - 4kg = £10
4.1kg- 10kg = £21.15
10.1kg - 20kg = £29.38
20.1kg - 30kg = £43.48
30.1kg+ - 40kg = £52.88
 
For Isle of Wight
Isle of Wight Delivery £17.63
 
For UK Offshore (inc Northern Ireland), the Republic of Ireland and Europe:
 
All orders placed for UK Offshore, Northern Ireland, the Republic of Ireland and Europe will be processed by us as a Quotation. This is in order that we can get the best possible shipping price for you. We shall contact you confirming the carriage surcharge and request payment at this stage to complete the order.
 
This cost is per whole order and not per canvas. Prices include VAT.
   
Q.

Where can you deliver to?

A.
We can currently we can supply to the  UK, including the Isle of Wight, Scottish Highlands Northern Ireland and the Republic of Ireland. We can supply to UK offshore Islands including the Isle of Man and the Channel Islands, the Republic of Ireland and Europe.
   
Q. My parcel has arrived damaged, what do I do?
A. Parcels should be checked upon delivery, and if signed for this should be noted. Please call us on 0845 094 2101 within 24 hours and we will organise replacement goods for you.
   
Q. My parcel hasn't arrived, what do I do?
A. If it has been over 8 working days since you placed your order, please contact us on 0845 094 2101 for further information.